The agreement between you and NexFlow.

These terms govern your use of the NexFlow application at nexflow.run and any associated APIs. By creating a workspace you accept them on behalf of the legal entity that operates the workspace.

1. The service

NexFlow provides a roster of specialist software agents that analyze your operational data and, where you authorize it, produce work products such as draft PRs, draft emails, and audit reports. The service is delivered as a hosted application; we retain the right to evolve the agent roster and the user interface over time.

2. Your account

You agree to provide accurate information, keep your credentials confidential, and notify us promptly at security@nexflow.run if you suspect your account has been accessed without authorization. You are responsible for the activity of every user you invite to your workspace.

3. Acceptable use

You agree not to use NexFlow to violate applicable law, infringe the rights of others, attempt to disrupt the service, or extract training data from our agents. You also agree not to upload data you do not have the right to process, such as third-party confidential information without permission.

4. Billing

Paid plans are billed monthly in advance via Stripe. Usage-based line items (agent token spend above your tier ceiling) are billed in arrears at the rates shown in your workspace billing settings. We will email you 30 days before any price change. If you cancel, the cancellation takes effect at the end of the current billing period and we do not refund the unused portion.

5. Your data and your work product

You own the data you upload and the work products our agents produce for you. NexFlow processes both only to deliver the service to you, in line with our privacy policy and the data processing addendum. We may use aggregated, anonymized signals (no identifying content) to improve the platform.

6. NexFlow intellectual property

The NexFlow application, agent prompts, evaluation harnesses, and documentation are licensed to you for the duration of your subscription. You agree not to copy, decompile, or resell any of this material.

7. Disclaimer

Agent outputs are decision support. Every artifact returned by NexFlow should be reviewed by a human before it is acted on externally, and our human-in-the-loop approval gates exist for exactly that purpose. We do not guarantee the accuracy or fitness-for-purpose of any specific output.

8. Limitation of liability

To the maximum extent permitted by law, NexFlow total liability to you for any claim arising out of these terms is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

You may terminate your workspace at any time from the billing settings page. We may suspend or terminate access if you breach these terms or if your payment fails after 14 days of notice. After termination we retain your data per the schedule in the privacy policy and then permanently delete it.

10. Changes to these terms

We will email you at least 30 days before any material change. Continued use after the effective date counts as acceptance. If you do not agree, you can cancel before the change takes effect for a prorated refund of any prepaid period.

11. Governing law

These terms are governed by the laws of the State of California, United States, without regard to conflict-of-laws principles. Disputes will be heard in the state or federal courts located in San Francisco County, California.

12. Contact

Questions about these terms: legal@nexflow.run.